Shipping

How much does shipping cost?

Barkly offers free shipping within Australia for orders of $75 and over. For orders under $75, there is a flat shipping fee of $9.95 (including GST).

If you require express postage, please contact us at info@barklytreats.com.au

For all overseas orders, there is a flat shipping fee of $50.

How long will it take for my order to be dispatched and delivered?

Please allow 2-5 business days for packing. During peak periods and sales, packing may take a few extra days. Once dispatched, you will receive a tracking email to monitor your order.

Estimated delivery times are as follows:

NSW, ACT & VIC: 2-3 business days

TAS, SA: 3-5 business days

QLD: 3-4 business days

WA & NT: 4-6 business days

For overseas orders, please contact us at info@barklytreats.com.au

Please note that all delivery times are estimates as we cannot guarantee what is beyond our control.

Where is my order dispatch from?

Your order is dispatched from Newport, NSW, Australia.  Rest assured that your order originates directly from us, ensuring utmost freshness.

What couriers do you use?

We use Sendle and Australia Post as our courier services for deliveries.

How do I know if my order has been shipped by Sendle or Australia Post?

To distinguish between Sendle and Australia Post Tracking Numbers, here’s what you need to know:

Sendle Tracking Number:

Format: 6-8 characters (a mix of letters and numbers)

Always starts with an “S”

You can find it in your confirmation or notification emails

Track your order via Sendle here

Australia Post Tracking Number:

Format: Typically 10-13 digits

You can find it in your confirmation or notification emails

Track your order via Australia Post here

Can I pick up my order?

Yes, you can pick up your order if you live in NSW. Please contact us on info@barklytreats.com.au to arrange a collection time. Our location is 6 Coles Parade. Newport, NSW.2106